DanceWorks Online Discounts

April 18th, 2012 by DJ

We’ve added some new options for applying and calculating discounts in DanceWorks Online. All other DanceWorks Online discounting features will still work the same way, but these new options should provide you with a bit more flexibility in applying your discounts.

In your Settings area, there is now a link for Discounts. From that Discounts screen, you can add, edit and review your school’s discounts. When adding a discount, you can enter it as a percentage or dollar amount, and it can be applied to any single charge category, or all charge categories. Additionally, you can control whether the amount or percent you specified in the discount can be modified when you assign it to an account or student. From this discount screen, you can also generate reports showing you which accounts and students have assigned discounts and whether those discount amounts have been changed from the default setting. Finally, from this screen you can reset all editable discounts to match the school default and edit or delete a discount, which will populate the edit or deletion through all accounts or students with that discount assigned.

Account Discounts

Each account now displays a Discounts tab. From that tab, you can review and add discounts to an account. You can also add a new discount to your school’s discount list from an account screen by selecting Create a New Discount from the drop down menu. Creating a new discount this way will automatically assign it to the account and make the discount available for assignment to other accounts.

When posting individual or schoolwide charges, your discounts will be applied one at a time in the order shown on that Discounts tab (this order can be changed using the Move Up and Move Down buttons underneath each assigned discount). For instance, if an account had a $5 tuition discount followed by a 10% discount on all charges, a tuition charge would first be discounted by $5, then the resulting amount would be discounted by an additional 10%. Except for discounts applicable to all charges, discounts will only be applied to charges categorized under the charge code noted in the discount (Tuition, Registration, Miscellaneous, Costume, Late Fee).

When charging an individual account or posting charges for multiple accounts, you’ll notice a checkbox labeled “Do not use any assigned discounts” (Figure 6 below). This checkbox will appear on individual account charging screen if the account is assigned discounts matching the charge type you’re entering and on global charge posting screens if the school has discounts applicable to that charge type. Checking the box will enter the charge or charges without factoring in the discount.

On individual charge screens, you’ll also notice that a Discounted Amount box appears when a discount would apply to this account. This box will only be visible if you’re posting a charge to an account and a discount is applicable.

Student Discounts

Students now also have a Discounts tab and have the same viewing, editing, adding and creating options as account discounts. Only discounts applicable to All Charges or Tuition charges can be assigned to students. Student discounts will only be applied on tuition charges automatically calculated by DanceWorks Online (Time Account and Student, Table Account and Student and Class tuition calculations) and manual student tuition.

Tuition Discounts

When entering a tuition charge, if DanceWorks Online automatically calculates the tuition value for you, student discounts will be applied first to each student’s share of tuition, then account discounts will be applied to the resulting amount. After student and account discounts have been applied, DanceWorks Online will apply any multiplier and discount set in that account’s Account Billing Frequency. Additionally, if posting tuition from the Post Tuition Charges screen, any included Student Fees will be discounted by that student’s student discounts and any included Account Fees will be discounted by that account’s account discount.

Screenshots

Upcoming DanceWorks Online Changes

December 2nd, 2011 by DJ

Over the next month DanceWorks Online will undergo a few changes that you should know about

  • As of January 1, 2012, we will be discontinuing the “Classic” view of DanceWorks Online. We haven’t updated Classic with all the features you see in the newer version of DanceWorks Online, so you won’t be losing any functionality. If there is something you absolutely must have in DanceWorks Online Classic that you don’t think is available now, please let us know by submitting a support ticket and we’ll either add it in or let you know where you can find it now.
  • In the first week of December, we’ll be introducing a new login screen for DanceWorks Online. It will appear largely the same as before, although you won’t see the giant DanceWorks Online logo any longer. It will also allow you to login to your school by simply going to mydanceworks.net and using the email address associated with any of your usernames instead of having to remember your full custom login link (your customers’ access to DanceWorks Online will remain unchanged). Once the new login screen is live, we will give you more details in a full write-up.
  • Beginning with your January 1 billing cycle, you will be able to change your student subscription level and provide us with updated credit card or other billing information from any of your users marked “Admin”. Additionally, instead of suspending your access to DanceWorks Online if we can’t process your credit card, we’ll prompt you on login to enter new credit card information. This way, you’ll get instant access to DanceWorks Online rather than having to wait for us to turn it back on. We’ll also let your customers login regardless of whether we successfully processed your monthly payment.

We hope these changes will make things a bit easier for you and we’ll get more information out as each change is implemented.

Here are the things we’ve upgraded and corrected this week in DanceWorks Online. If you’ve noticed anything working incorrectly or see something you would like us to change, please let us know in the comments or by sending us a support ticket.

Upgrades

  • Upgraded email client software to version 7
  • Added Costume Sizes C-HC and A-XSM
  • Upgraded Customer Account creation process
  • Added Teen and Women’s sizes to costume sizing table options
  • Credit card payment receipts can be sent during credit card processing
  • Credit card declined notification can be sent during credit card processing

Corrections

  • Corrected error setting manual tuition to $0 when student class is dropped
  • Corrected error occurring when deleting vendors
  • Corrected error failure to mark costume types as ordered when posting costume charges by vendor
  • Corrected error occurring when deleting certain refund transactions
  • New style class requirements included in class confirmations

As always, you can keep track of these updates from with DanceWorks Online by clicking the Updates link after you login.

Refunds in DanceWorks Online

November 15th, 2011 by DJ

Now you can enter credit card refunds in DanceWorks Online without having to enter a credit card number. All or part of any payment initially made via credit card and closed out can be refunded back to the credit card used to make the payment without needing to enter a credit card number.

To refund without entering a credit card number, click Enter Refund as normal, and then click the Refund a Specific Payment button. You’ll see a list of all that account’s credit card payments. Clicking Select will automatically populate the refund fields. Payments that have not yet been closed out cannot be refunded (you can delete these payments prior to closing your batch, no refund needed) and payments that have already been refunded may not be refunded again – you’ll receive a warning message for each situation.

After selecting the payment to refund, you’ll see a recap of the payment you’re refunding and have the opportunity to select the type of refund you’re processing. The type you select will determine how much of the refund applies to Income and Sales Tax. You’ll enter the total amount of the refund, which can be any amount up to the amount of the payment and DanceWorks Online will determine the appropriate amounts to allocate to income, Sales Tax 1 and Sales Tax 2. Entering your refund will place the refund into your batch for settlement, and it will be refunded back to the card initially used to make the payment.

You’re still able to process a refund in any amount to a specific card, but that does require having either the card information or the card present. Screenshots are below to show you the new options.

Screenshots

Here are the things we’ve upgraded and corrected this week in DanceWorks Online. If you’ve noticed anything working incorrectly or see something you would like us to change, please let us know in the comments or by sending us a support ticket.

Upgrades

  • “Holiday” attendance category added
  • POP charges can be marked as available to pay online at the time of sale and can be edited to allow/disallow online payment from Account Transactions screen (currently, all POP charges set not to allow online payment)
  • Enter multiple class notes for each class
  • Enter multiple class requirements for each class
  • Student Information screen remains on selected tab when paging through students
  • Class Information screen remains on selected tab when paging through classes
  • Enter multiple student notes for each student

Corrections

  • New style class notes and class requirements copied when creating duplicate session
  • New style class requirements included in class confirmations
  • Corrected student card report to allow selecting student status and to display card if less than two classes are associated with a card
  • Correct return labels to print full sheet of labels

As always, you can keep track of these updates from with DanceWorks Online by clicking the Updates link after you login.

Here are the things we’ve upgraded and corrected this week in DanceWorks Online. If you’ve noticed anything working incorrectly or see something you would like us to change, please let us know in the comments or by sending us a support ticket.

Upgrades

  • Account Information screen remains on selected tab when paging through accounts

Corrections

  • Account notes report now displays all notes and omits duplicate notes

As always, you can keep track of these updates from with DanceWorks Online by clicking the Updates link after you login.

Here are the things we’ve upgraded and corrected this week in DanceWorks Online. If you’ve noticed anything working incorrectly or see something you would like us to change, please let us know in the comments or by sending us a support ticket.

Upgrades

  • Class Roster reports can be generated by all sessions or specific session

As always, you can keep track of these updates from with DanceWorks Online by clicking the Updates link after you login.

Here are the things we’ve upgraded and corrected this week in DanceWorks Online. If you’ve noticed anything working incorrectly or see something you would like us to change, please let us know in the comments or by sending us a support ticket.

Corrections

  • Original Account Notes appear below new style account notes
  • Corrected Class Waitlist report to show classes with only non-students on waitlist

As always, you can keep track of these updates from with DanceWorks Online by clicking the Updates link after you login.

Here are the things we’ve upgraded and corrected this week in DanceWorks Online. If you’ve noticed anything working incorrectly or see something you would like us to change, please let us know in the comments or by sending us a support ticket.

Upgrades

  • Added recital performers contact information report
  • Enter and edit account notes from Process Registrations screen
  • All existing account notes transferred to new format

Corrections

  • Corrected appearace of New Online Payments and New Online Registration links
  • Corrected index displaying name of customer in transaction details for payments submitted by customers

As always, you can keep track of these updates from with DanceWorks Online by clicking the Updates link after you login.

Here are the things we’ve upgraded and corrected this week in DanceWorks Online. If you’ve noticed anything working incorrectly or see something you would like us to change, please let us know in the comments or by sending us a support ticket.

Upgrades

  • Filter Account Transactions list
  • When posting bulk tuition or account charges, you can apply prior payments to those new charges

Corrections

  • Corrected error omitting payment and credits from open charges and payments statements
  • Updating Username or Account Name updates transaction details entered by/edited by name and Account Note entered by/edited by name

As always, you can keep track of these updates from with DanceWorks Online by clicking the Updates link after you login.

Here are the things we’ve upgraded and corrected this week in DanceWorks Online. If you’ve noticed anything working incorrectly or see something you would like us to change, please let us know in the comments or by sending us a support ticket.

Upgrades

  • Emails sent to accounts via the Send Email screen can include Parent 1 and Parent 2 as recipients
  • Emails sent from Account Transactions, Enter Charge & Payment, Apply Payment, Account Reports, Statements, and Post Credit Card Payments screens can include Parent 1 and Parent 2 as recipients
  • Emails sent from Account Information screen can include Parent 1 and Parent 2 as recipients

Corrections

  • Corrected error omitting payment and credits from open charges and payments statements
  • Editing class length now recalculates Time (Student) and Time (Account) Tuition calculations
  • Corrected display of classes to show only current session’s classes on Student Phone List with classes
  • Corrected Student Addresses and Account Addresses reports to allow generation via Group Code
  • Corrected display of account notes to reflect line breaks initially entered with note

As always, you can keep track of these updates from with DanceWorks Online by clicking the Updates link after you login.